Shipping Policy

Thank you for choosing A-HA Creations! We want to ensure a smooth and enjoyable shopping experience for our customers. Please take a moment to review our shipping policies:

1. Processing Time:

  • In stock items are typically processed within 2-3 business days after payment confirmation.
  • Out of stock items are typically processed within 5-7 days after payment confirmation.
  • During peak seasons or promotions, processing times may be slightly extended.
2. Shipping Methods:
  • We offer standard and expedited shipping options.
  • Shipping costs and estimated delivery times will be displayed at checkout.

3. Shipping Locations:

  • We currently ship anywhere in the United States.

4. Shipping Confirmation:

  • Once your order has been shipped, you will receive a confirmation email with tracking information.
  • Please allow 24-48 hours for the tracking information to update.

5. Shipping Delays:

  • While we strive to deliver your orders on time, unforeseen circumstances such as weather conditions or carrier delays may cause delays. We appreciate your understanding in such situations.

6. Undeliverable Packages:

  • If a package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer will be responsible for the cost of re-shipping.

7. Lost or Stolen Packages:

  • A-HA Creations is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure a secure delivery location.

8. Order Tracking:

  • To track your order, please use the provided tracking number on the carrier's website or contact our customer support team for assistance.

9. Order Changes and Cancellations:

  • Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before completing your purchase.

10. Returns and Refunds:

  • For information on returns and refunds, please refer to our Refund Policy.

If you have any questions or concerns regarding our shipping policies, please feel free to contact our customer support team at hello@ahacreationsonline.com

Thank you for choosing A-HA Creations! We appreciate your business.